MY RESUME FOR MANAGEMENT
➡️ Package Handler Trainer, FedEx, Henrietta, NY - October 2023 to Present
Training and Onboarding: Trained new employees in essential package handling, safety protocols, and efficient workflow practices, ensuring they quickly became productive team members.
Efficiency and Accuracy: Maintained high levels of accuracy and efficiency in sorting and processing large volumes of packages.
Actively participated in the Safety Team, conducting regular inspections, identifying potential hazards, and recommending corrective actions to ensure a safe working environment.
Mentored and guided new package handlers, fostering a sense of belonging by providing ongoing support, constructive feedback, and opportunities for professional growth within the FedEx team.
➡️ Creative Director, Designer January 2009 – Present
GraphicsWard; Lakeville, NY
Consulting, visual storytelling, and persuasive design for growing mission-driven organizations.
Led creative direction and design to drive major capital and fundraising campaigns enhancing visual storytelling and brand consistency
Provided branding services, adding authenticity, consistency, and accessibility through research and strategy, resulting in improved brand perception
➡️ Senior Art Director October 2019 – December 2022
Cause Collaborative; Rochester, NY
Led and maintained creative development, strategy, and vision for mission-driven organizations.
Fostered a collaborative environment on the creative team by encouraging trust and feedback enhancing team productivity by 50%
Generated ideas, developed, and launched visual campaigns for organizational growth and awareness, increasing brand visibility
➡️ Senior Graphic Designer September 2012 – October 2019
Innovation Team Leader 2017 – 2019
SUNY Geneseo, Campus Auxiliary Services; Geneseo, NY
Art direction, visual design strategy, project management, and production for college departments, programs, student organizations, events, and auxiliary services.
Managed over 1100 design, video, photography, and marketing projects annually, improving project efficiency and client satisfaction by 80%
Led innovation initiatives, developing and facilitating 2 Design Thinking workshops and 4 Innovation Sprints per year, fostering a culture of creativity and continuous improvement
➡️ Teacher, Coordinator January 2005 – December 2007
Peace Corps, C.A.R.E. Institute; Soufriere, St. Lucia
As a teacher, I not only taught carpentry and IT, but also coordinated daily activities and organized fundraisers at a community-based school for disadvantaged youth.
Taught and mentored students through building self-esteem and skills in carpentry and IT
Developed and implemented structured curriculums for Computer Literacy and Adult Education classes, establishing clear learning objectives and content standards.
➡️ Construction Supervisor August 2002 – December 2004
Americorps, Habitat for Humanity; New Orleans, LA & Charleston, SC
Coached, supervised, and motivated volunteer groups of 20 to 70 individuals in building safe and affordable houses for low-income families.
Consistently prioritized tasks in order to ensure projects were executed according to approved time, cost estimates and quality
Managed contractor relationships and contracts, including bid solicitation, review, and award, to support project requirements and quality standards.
🟦 🟦 🟦 EDUCATION
Digital Leadership – MicroMasters 2019
Boston University; Boston, MA
Developed the knowledge and capabilities to lead organizational change and transformation. Some key areas of study are the use of strategies to drive and transform businesses in the digital economy, driving business value through experimentation, and the development of platform-based strategies for growth.
Product Management – MicroMasters 2020
Boston University; Boston, MA
Developed knowledge and hands-on experience in project management from roadmaps and user research through launch. Learned agile and lean management practices for creating products, market testing methods, and data analytics tools.
Media Arts & Animation – Bachelors of Science 2000
Art Institute of Colorado; Denver CO
Gained a comprehensive understanding of design principles, color theories, and composition techniques. And how to use these elements effectively to create powerful visual stories that captivate audiences. Through hands-on projects and exercises, I developed skills and built a strong foundation in the world of design.